0800 999 2111
Monday - Friday 8:45am to 6:00pm
Saturday - 9:00am to 5:00pm
We restrict access to certain areas of our Site to current staff members only.
1.1. Our Site is operated by Brown and White Opticians Ltd.
2.1. Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.
3.1. We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off and download extracts of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site.
4.1. We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.
5.1. As access to (the publicly available areas of) our Site is provided free of charge, the material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
5.1.1.all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
5.1.2.any and all liability (whether arising in contract, tort or otherwise) for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it.
5.2. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7.1. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.
8.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
9.1. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
12.1. If you have any concerns about material which appears on our Site, please contact firstname.lastname@example.org.
Thank you for visiting our Site.
All texts, images and code other than other companies logo’s on this site are copyright to Brown and White Opticians Ltd. If you wish to copy or use any part of our web site, please contact us for permission. Thank you
We hold various pieces of information about you including your name and address, and clinical details such as the state of health of your eyes, your spectacle and/or contact lens prescription, and copies of any letters we have written about you or received from other professionals, such as your doctor.
We adhere to the guidelines of the College of Optometrists and the Data Protection Act and will not pass any of your personal information to a third party without your consent unless there is a clear public interest duty to do so.
If you are an NHS patient, we are obliged to provide your record to authorised persons within the NHS (who are in turn subject to a duty of confidentiality) if they request this. This is usually to confirm that we have provided the NHS services that we have been paid for, and to improve quality of care. It is also possible that the NHS may contact you to ask if you have received services (such as a sight test or spectacles) as part of this monitoring.
Within the practice we may use the information to analyse trends, or to audit our performance. This enables us to monitor and improve the quality of care that we offer you. Wherever possible (i.e. if we do not need to know who an individual patient is) we will only analyse trends from anonymised information.
We may use images taken in educational lectures or practice materials but they will not show any information that could lead them to identify any individual without prior consent.
If you have any queries about this please contact us and we will be happy to help.
REQUEST FOR ACCESS TO PERSONAL INFORMATION
Under the Data Protection Act, 1998 you have the right to enquire about any personal information we may hold about you as an organisation. This is known as a Data Subject Access Request. (A Data Subject is an individual who is the subject of personal data). Under the terms of the Act we are entitled to charge an administration fee of £10 plus photocopying charges up to a maximum of £50 payable for a copy of the information. A data Request form can be downloaded here.