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Terms & Privacy of Website

This page (together with the documents referred to on it) tells you the terms of use on which you may access and use the publicly accessible areas of our website www.brownandwhite.co.uk (our "Site").

We restrict access to certain areas of our Site to current staff members only.

Please read these Terms of Use carefully before you start to use the publicly accessible areas of Site. By using our Site, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our Site.

1. INFORMATION ABOUT US

1.1. Our Site is operated by Brown and White Opticians Ltd.

2. ACCESSING OUR SITE

2.1. Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.

3. INTELLECTUAL PROPERTY RIGHTS

3.1. We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off and download extracts of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site.

3.2. Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged. You must not use any part of the materials on our Site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4. OUR SITE CHANGES REGULARLY

4.1. We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.

5. OUR LIABILITY

5.1. As access to (the publicly available areas of) our Site is provided free of charge, the material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:

5.1.1.all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

5.1.2.any and all liability (whether arising in contract, tort or otherwise) for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it.

5.2. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

6. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

6.1. We process information about you in accordance with our privacy policy. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

7. VIRUSES, HACKING AND OTHER OFFENCES

7.1. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.

8. LINKING TO OUR SITE

8.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

9. LINKS FROM OUR SITE

9.1. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. JURISDICTION AND APPLICABLE LAW

10.1. The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our Site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

11. VARIATIONS

11.1. We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

12. YOUR CONCERNS

12.1. If you have any concerns about material which appears on our Site, please contact headoffice@brownandwhite.co.uk.

Thank you for visiting our Site.

Copyright

All texts, images and code other than other companies logo’s on this site are copyright to Brown and White Opticians Ltd. If you wish to copy or use any part of our web site, please contact us for permission.  Thank you

Privacy Statement

We hold various pieces of information about you including your name and address, and clinical details such as the state of health of your eyes, your spectacle and/or contact lens prescription, and copies of any letters we have written about you or received from other professionals, such as your doctor.

We adhere to the guidelines of the College of Optometrists and the Data Protection Act and will not pass any of your personal information to a third party without your consent unless there is a clear public interest duty to do so.

If you are an NHS patient, we are obliged to provide your record to authorised persons within the NHS (who are in turn subject to a duty of confidentiality) if they request this. This is usually to confirm that we have provided the NHS services that we have been paid for, and to improve quality of care. It is also possible that the NHS may contact you to ask if you have received services (such as a sight test or spectacles) as part of this monitoring.

Within the practice we may use the information to analyse trends, or to audit our performance. This enables us to monitor and improve the quality of care that we offer you. Wherever possible (i.e. if we do not need to know who an individual patient is) we will only analyse trends from anonymised information.

We may use images taken in educational lectures or practice materials but they will not show any information that could lead them to identify any individual without prior consent.

If you have any queries about this please contact us and we will be happy to help.

REQUEST FOR ACCESS TO PERSONAL INFORMATION

Under the Data Protection Act, 1998 you have the right to enquire about any personal information we may hold about you as an organisation. This is known as a Data Subject Access Request. (A Data Subject is an individual who is the subject of personal data). Under the terms of the Act we are entitled to charge an administration fee of £10 plus photocopying charges up to a maximum of £50 payable for a copy of the information. A data Request form can be downloaded here.